Privacy Policy

1. Who we are

Luxe Bags Australia ("we", "us", "our") operates luxebagsaustralia.com. We are committed to protecting your privacy in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

2. Information we collect

We collect information you provide directly to us: name, email, shipping address, phone number, and payment details. We also collect technical data such as IP address, browser type, and browsing activity via cookies and analytics tools.

3. How we use your information

• To process orders, payments, and deliveries
• To send order updates and, with your consent, marketing emails
• To improve our website, products, and customer experience
• To prevent fraud and comply with legal obligations

4. Sharing your information

We share data only with trusted service providers (payment processors, shipping carriers, email platforms) and where required by law. We never sell your personal information.

5. Your rights

You can access, correct, or request deletion of your personal information at any time by emailing hello@luxebagsaustralia.com.au. You may also unsubscribe from marketing communications at any time.

6. Security

We use SSL encryption and PCI-compliant payment gateways. While no method is 100% secure, we take reasonable steps to protect your data.

7. Contact us

Questions about this policy? Email hello@luxebagsaustralia.com.au.